Overview

Refund and Exchange Policy.

Refunds: We do not offer refunds for orders unless the item is damaged, broken, or if you received an incorrect item by mistake. In such cases, you can submit a refund or exchange request within 7 days of receiving your order.

To initiate a refund or exchange, please contact our customer service team with relevant details (e.g., photos of the damaged item, incorrect item received, etc.).

Refund Process: If eligible, refunds will be processed within 7 days after your request has been approved.

Email: Support@suum.tech

Exchanges:

We offer exchanges for damaged, broken, or incorrectly sent items. Please contact customer service for exchange instructions.

Need help?

Contact us at Support@suum.tech for questions related to refunds and returns.